An arrangement or purchase is not binding upon Cremation Society of Virginia until it is accepted; Cremation Society of Virginia must receive payment before it will accept an order. Payment for product(s) or services ordered is due prior to any cremation arrangements or shipping of product. Customer can make payment by credit card. Please be aware no service will take place until payment is received.
- Discover Network
- American Express
FINAL SALES RETURN POLICY
This is our Final Sales Return Policy. Upon completion of cremation arrangements or placing cremated remains in products there are no refunds. However, if there are services or items that were not used after your purchase those items will be credited.
Cremation Society of Virginia is not responsible for changes or variations in product specifications and/or physical appearance. In the interest of our customers, Cremation Society of Virginia puts forth its best efforts to ensure that all product information is up-to-date and factual. Unfortunately there are varying determinates which, although infrequent, could cause the information on our Website to become outdated without our immediate knowledge. This includes, but is not limited to new versions or revisions, color deviations in products, items being removed from product line and other variations that may be considered inconsequential by the manufacturer.
It is our policy to only mail cremated remains in a mailing urn or one of suitable for shipping. Cremated remains will not be mailed in a temporary container. We will mail by the U.S. Postal Service Registered Mail only. For cost see the General Price List.